Quality Management and It
نویسنده
چکیده
Achieving the design and construction of high-quality facilities that meet owner and endusers requirements is one of the triad of project objectives, the others being time and cost. Despite efforts by both practitioners and researchers, producing superior quality construction products on a consistent basis continues to be a challenge faced by all in the construction industry. Provided in this paper is a comprehensive review concerning the state-of-the-art of quality management research, which was conducted in support of a research program directed at exploring how the use of IT may contribute to improved quality management practices. A central focus of this program is on representing quality management requirements, detecting and diagnosing problem-prone areas using data visualization strategies, and applying knowledge management, both in proactive and reactive modes, all in the context of the contractor’s perspective during the construction phase.
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